About Us

your partner to success

Alpha Connect’s state-of-the-art customer service solution is designed to provide our clients with the tools, resources and technology to turn their vision of customer service into a reality.

Our highly effective and experienced customer service representatives offer their knowledge, skills, compassion and understanding to work with your customers to address any issue they may have. Our team fully understands and appreciates the value of building long lasting customer relationships and doing so in a seamless and cost-effective manner.

Our tools, resources and technology offer extensive capacity, management and oversight. This allows us to provide excellent quality service and performance at a reasonable cost.

In addition to working with other service providers such as fulfillment centers and credit card processing providers, Alpha Connect has the extensive background, knowledge and flexibility necessary to coordinate easily and efficiently with providers on either an overflow basis or as part of a designated network of call centers.

Alpha Connect helps businesses maximize their profit and performance while also providing superior customer service and giving off a professional domestic image. By providing excellent customer service, we always strive to provide your customers with the best possible experience. All of this with the reporting and statistics you need that will prove that we are the best in the industry at what we do.

partners

OUR LOCATIONS

Alpha Connect employs approximately 550+ dedicated customer service professionals across 3 locations in
Phoenix Arizona, one of the fastest growing and safest metropolitan areas in the United States.

46th Street

2650 S 46th St
Suite 104 & 105
Phoenix, AZ 85034

Corporate Headquarters

4502 E University Dr
Phoenix, AZ 85034

Broadway

4100 E Broadway Rd
Suite 140, 150 and 180
Phoenix, AZ 85040

At Alpha Connect, we understand the need to turn each customer interaction into a positive
business outcome, while balancing against operational costs. Our highly effective and experienced customer
service representatives offer their knowledge, skills, compassion, and understanding
to work with your customers to address any issue they may have.

Partners

We Work With
ultracart

Contact us to learn more about Alpha Connect.

CONTACT US

CONTACT US

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